When will I get the replacement or refund?
a. We initiate the replacement or refund within 2
working days of receiving the product at our centre.
b. For Bank Refund, it may take up to 2 weeks,
for the amount to get credited in your account, after we have initiated the
refund/replacement may get delayed or declined if the product received by us is
not as per your claim or in case of missing Order ID on the package.
d. Time taken to
process the Refund may vary depending on the mode of payment. Please refer to
the list below:
e. Net banking: 4-5 Business
Debit card: 7-9 Business days
g. Credit card: 15
Want to Replace a Product?
a. Replacement will be
accepted if your purchase is covered under buyer protection and the product is
in stock with the merchant. In case, the product is out of stock, we will issue
you a refund.
b. Also, if the product
delivered is not the same that you had ordered, merchant's consent is required
to replace. Please read the Product description carefully and choose the right
size and color.
c. Replacement will not
be accepted in the following conditions:
- Product is damaged
due to misuse/overuse
- Consumable Product
- Returned without
original packaging including, price tags, labels, original packing, freebies
and other accessories.
- Serial Number is
- Defective products
that are covered under Seller/Manufacturer’s warranty and reported after
- Damaged products
reported after 2-days.
- Product or box is
damaged due to misuse or incidental damage because of malfunctioning of
- Product is used or
worn or altered
What is the time frame in which, I have to file a
return / replacement request?
request of the Product(s) to be initiated within 10 days of Delivery.
b. Return Request to be
filed with dealkarde.com Customer Support within 2 days of Delivery under
- Damaged Product
- Empty Parcel
- Missing Item
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